Frequently Asked Questions

We typically respond within 24 hours to confirm your appointment. Depending on our schedule and your availability, we can often accommodate appointments within 3-5 business days. For urgent services, please call us directly at (941) 445-0831 and we'll do our best to prioritize your request.

We offer evening appointments on weekdays up to 6:00 PM to accommodate clients who prefer appointments outside regular business hours. However, we do not work on weekends as this is family time for our team. Please let us know your preferred weekday time when booking.

We proudly serve all of Southwest Florida, including Punta Gorda, Port Charlotte, Cape Coral, North Port, Venice, North Fort Myers, Englewood, and surrounding communities. If you're unsure whether we serve your specific area, please contact us and we'll be happy to confirm.

We offer comprehensive granite services including installation, restoration, sealing, polishing, chip and crack repair, and regular maintenance. We work on kitchen countertops, bathroom vanities, island tops, bar areas, and any granite surface in your home or business.

No, we offer completely free consultations and estimates! We'll visit your location, assess your granite needs, provide professional recommendations, and give you a detailed quote with no obligation. This allows you to make an informed decision about your granite care.

Yes! We specialize in granite chip and crack repair using advanced techniques and color-matched materials. Most repairs are virtually invisible when complete. We can handle everything from small chips to larger cracks, restoring both the appearance and structural integrity of your granite.

Most granite countertops should be sealed every 1-3 years, depending on the type of granite, usage, and exposure to moisture. During our consultation, we can perform a simple water absorption test to determine if your granite needs sealing and recommend an appropriate maintenance schedule.

Please clear the granite surfaces of any items, dishes, or decorations. Ensure we have clear access to the work area and available parking. If you have pets, we recommend keeping them in a separate area during the service. We'll bring all necessary equipment, materials, and protective coverings.

A typical granite sealing or polishing service takes 2-4 hours, depending on the square footage and condition of your surfaces. Restoration projects may require 4-8 hours or multiple visits. We'll provide a detailed timeline during your free consultation based on your specific needs.

We accept all major credit cards, debit cards, checks, and cash. Payment is due upon completion of the service. For larger projects, we can discuss flexible payment arrangements. We'll provide you with a detailed invoice and receipt for your records.

Yes, we stand behind our work with comprehensive warranties. Installation work includes a 1-year workmanship warranty, while sealing services are guaranteed for the duration based on the product used. We're committed to your complete satisfaction and will address any concerns promptly.

Our pricing is based on several factors including the type of service, square footage, granite condition, and complexity of the work. We provide transparent, upfront pricing with no hidden fees. Every job starts with a free consultation and detailed estimate so you know exactly what to expect.

Yes, Marconi Quality Services is fully licensed, bonded, and insured for your protection and peace of mind. We maintain comprehensive liability insurance and all necessary business licenses to operate in Southwest Florida. We're happy to provide proof of insurance upon request.

Our mobile service brings all the equipment, tools, and expertise of a full granite workshop directly to your location. This eliminates the need to transport heavy granite pieces, reduces project time, and allows you to see the work being done in your own space. We protect your home with drop cloths and clean up thoroughly when finished.

Marconi Quality Services has been serving Southwest Florida for over 15 years, specializing exclusively in granite and natural stone services. Our team has completed hundreds of projects and built a reputation for quality craftsmanship, reliability, and customer satisfaction throughout the region.